ASP.NET, SQL Server, WPF, C#, VB.NET

Hi,  
  
in the last weeks, the modem-fax of my father stopped to  
  
work...usually, after some rebooting I managed to open successfully the  
  
modem-fax, but it's been a single case I believe...  
  
When I right-click on the fax printer and then click on the properties,  
  
it holds for few minutes and then says "Microsoft shared fax driver not  
  
installed", and it asks me to install it...but it opens a dialog where  
  
I should select a driver from a huge list (and my US robotcs doesn't  
  
appear :()  
  
The computer is a Windows XP with SP2 (it's been a while since I  
  
installed it...), and I've always kept it updated...  
  
Any ideas?  
  
Thank you  
  
Daniele

Open the Fax Console and examine the status of the Fax Printer there. What  
  
does it say?  
  
State how and when you installed Fax in relation to SP2.  
  
--  
  
Russ Valentine  
  
[MVP-Outlook]  
  
<daniele.tiles@gmail.com> wrote in message  
  
news:1149541220.695264.235580@c74g2000cwc.googlegroups.com...

Hi,  
  
when I open the fax console it hangs for few minutes with  
  
"updating"...and after that it says "No printer fax is available"...and  
  
I cannot see my received/sent fax items!  
  
For the other question, I don't remember exactly...When I installed  
  
Windows XP, I had immediately updated with SP2 and then installed the  
  
fax console...it has been working quite fine for almost a year...  
  
But now it doesn't :((  
  
Bye  
  
Daniele  
  
Russ Valentine [MVP-Outlook] wrote:

Hi,  
  
so you believe it's a database corruption? Because, as I said, it's  
  
been working pretty well for almost a year...so, I should use this?  
  
http://support.microsoft.com/kb/278316/en-us  
  
(Even if I have never saw that kind of messages?)  
  
I'm asking this because I cannot understand which is the hotfix I'm  
  
looking for...I've always kept my father's computer updated...does this  
  
hotfix a name? Like KB>long number> and so on?  
  
Still thank you  
  
Daniele  
  
Russ Valentine [MVP-Outlook] wrote:

Many users who have updated an older version of Windows XP to SP2 before  
  
they try to install the fax service appear to be encountering a problem with  
  
the fax service. In these cases there is no error message during the  
  
installation (distinguishing this from the very common problem where the  
  
installation routine states it cannot find the necessary files). The  
  
installation appears to proceed without error, but when it is over there is  
  
no fax printer apparent and any attempt to send a fax results in the error  
  
message "Fax server information cannot be retrieved. The Fax Wizard will now  
  
close." This problem appears to occur because the security data base is  
  
corrupted as documented here:  
  
http://support.microsoft.com/kb/884018/EN-US/  
  
--  
  
Russ Valentine  
  
[MVP-Outlook]  
  
<daniele.tiles@gmail.com> wrote in message  
  
news:1149608948.164316.43320@h76g2000cwa.googlegroups.com...

That's what your current symptoms match the most closely, although your  
  
current status may have been caused by your attempt to reinstall XP Fax. The  
  
original problem may well be different and may persist even if you get the  
  
current problem resolved. You must call Microsoft support for the hotfix.  
  
You cannot download it.  
  
You need to realize that Windows XP Fax is not a reliable or robust program.  
  
It fails for more users than it works, and your modem does not look like one  
  
that is supported.  
  
--  
  
Russ Valentine  
  
[MVP-Outlook]  
  
<daniele.tiles@gmail.com> wrote in message  
  
news:1149616704.976942.50970@y43g2000cwc.googlegroups.com...

Alright, I've understood...  
  
Maybe it's not the best place where to ask, but at this point: do you  
  
know ANY Open Source fax program? At this point, I woldn't dare to buy  
  
anything to get "your modem-fax is too old to work this program..."  
  
Thank you  
  
Daniele

I haven't had a chance to try any other programs because I've been one of  
  
the lucky ones who can get XP Fax to work. Hopefully others can offer  
  
suggestions.  
  
--  
  
Russ Valentine  
  
[MVP-Outlook]  
  
<daniele.tiles@gmail.com> wrote in message  
  
news:1149691046.433034.249910@j55g2000cwa.googlegroups.com...