Deployment - Rollback message bug
Asked By Hrushikesh Pande
01-Jan-09 11:47 PM
I wrote a custom installer class in VB.NET for Windows application and in Install method I am calling a dll which shows a dialog box with OK and Cancel buttons on it. If user clicks cancel button, setup should be rolled back. When user clicks cancel button, Setup is rolling back but a message box showing error no and description is displayed.
"The Installer has encountered an unexpected error installing this package. This may indicate problem with this package. The error code is 2869."
I don't want to display above dialog box. I don't know from where it comes. Can anybody help me?
The problem could be due to many reasons. Try these
1. You may not have sufficient priviliges to run the Setup. Try under admin mode.
2. Check the event log, that might throw you the real picture for this error message.
3. The rollback script could not be able to roll back completely due to various problems like security permissions etc.
It is because of permissions you can
try executing the package from command prompt as an administrator like this:
The quick solution is install and create a batch file with the following command:
msiexec /i "path-to-package.msi"
Save the file then right-click it and select "Run as Administrator". That makes it work.
read this
follow this step
- Copy the .MSI file to the root directory of your main hard drive (i.e. C:\).
- Open Windows Notepad.
- Copy this text into windows notepad:
msiexec /i "C:\program_name.msi" - Replace the text "program_name" in the code that you copied with the actual name of the .MSI file (for example, aura.msi).
- Click File -> Save As...
- Instead of saving it as a .txt file, change the file name to installer.bat.
- Save the file to your desktop
- On your desktop, right click on the file (see screenshot below) and select Run as Administrator.

By creating a .BAT file and launching it with the "Run as
administrator" function in Windows Vista, the .MSI file should install
correctly.
This solution should launch the .MSI file and allow the installation
procedure to successfully finish. You should repeat this process for
each .MSI file that has an error code 2869 during the installation.
Sources:
try this
It looks like this error is due to the installation package requiring
administrative rights. In my case installation package was denied
contact with Visual Studio 2005.
There are several ways to fix this problem:
1. create a batch file containing msi package, and run it as Administrator
batch file will contain following line: msiexec /i {package.msi}
2. run msi from the with elevated privileges command prompt.
Find
your "Command Prompt", typically located in:
%SystemRoot%\system32\cmd.exe (or just search for Command Prompt);
right click on it and select "Run as Administrator", and then navigate
to your msi file
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