Help Files not loading
Asked By Peter Heesen
06-Nov-09 05:10 AM
Hi,
I have a problem that has cropped up. I have listed this under Outlook, because I use that the most, but I have the same problem in any one of the Office programs.
When I select the Help menu I get an open/save dialog asking if I want to save an .xml file or search the internet for a program to open it.
Help option was working fine before and I can't remember how long ago I last accessed help so can't figure out what may have changed.
Your help appreciated.
Regards,
Peter
re: Help Files not loading
Arun Kumar Ramesh replied to Peter Heesen
28-Jun-10 03:38 AM
Hi,
It seems that the files may be corrupted or damaged, as you have quoted that it was working fine.
So it is better if you find a way to reinstall it.
http://support.microsoft.com/kb/258599
Use the document in the link above to do the same.
~Arun
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