You have
hard deleted (permanently deleted) items in Outlook and want to recover them. For example, if you do not move items to the Deleted Items
folder before you delete them, these items are hard deleted, and you cannot recover them from the Deleted Items folder.
By default, the Recover Deleted Items functionality is only
enabled on the Deleted Items folder in a user's private folders. Items that are
hard deleted cannot be recovered. To enable the Recover Deleted Items
functionality on mail folders other than the Deleted Items folder (for example, for the Sent
Items, Drafts, Outbox and Inbox folders), make the following changes
to the registry:
- Start Registry Editor.
- Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options
- On the Edit menu, click Add Value, and then add the following registry value:
Value name: DumpsterAlwaysOn
Data type: DWORD
Value data: 1
- Close Registry Editor.
You can use an administrator's computer or a user's computer to
make this change to the registry. After you change the registry, start Outlook,
and then click
Deleted Item Recovery on the
Tools menu. A list of items that were hard deleted during the
retention time that is set on the server is displayed.
MSDN
Note this may not work if
If your Exchange server is not configured to keep deleted items, the
Fix this problem
button or the steps to change the registry do not work. This solution
requires you to use a Microsoft Exchange Server 2000 account, an
Exchange Server 2003 account, or an Exchange Server 2007 account. Most
home and personal accounts do not use Microsoft Exchange.