How to change Queue view on CRM 3.0?

Cases assign to queue on CRM.I want to add new filed on view.Queue is
inconvertable entity.Where can I do this customization?

thanks.

Hi Mateja,In the queue system I'm afraid u can't add custom entities.

Hi Mateja,

In the queue system I'm afraid u can't add custom entities. However, you may
create your own entity and develop some workflow rules / assemblies or even
callouts that will populate it with the desired custom entities.
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Cornel CROITORIU, Microsoft Dynamics CRM Developer

Web: http://crmstuff.blogspot.com/
E-mail: cscmediadesign@yahoo.com

I dont want to add any field on queue entitiy.

I dont want to add any field on queue entitiy.In queue view, there are title,
entered queue and type.I added new field on case form.And I want to add this
field name to queue view.Isnt it possible?

Oh, you want to modify just the view...

Oh, you want to modify just the view... Try this:
Open Microsoft SQL Server Management Studio, select
yourBusinessUnit_METABASE and execute this query:

update dbo.entity set iscustomizable = 1 where name = 'queueitem'

Now u'll be able to edit the views in the queueitem entity in customizing
area. U can add new columns too. Tell me if this worked with you.

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Cornel CROITORIU, Microsoft Dynamics CRM Developer

Web: http://crmstuff.blogspot.com/
E-mail: cscmediadesign@yahoo.com

How to change Queue view on CRM 3.0?

the result: (0 row(s) affected)..And,

I cant find queueitem field on dbo.entity table.

select * from dbo.entitybase ... execute this query on the METABASE database.

select * from dbo.entitybase ... execute this query on the METABASE database.
it has to be there :)
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Cornel CROITORIU, Microsoft Dynamics CRM Developer

Web: http://crmstuff.blogspot.com/
E-mail: cscmediadesign@yahoo.com

the correct table name is dbo.entity

the correct table name is dbo.entity

Yes, that's correct.

Yes, that's correct. My mistake, always on the run :)
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Cornel CROITORIU, Microsoft Dynamics CRM Developer

Web: http://crmstuff.blogspot.com/
E-mail: cscmediadesign@yahoo.com