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IE8 beta 2 is unable to display homepage in Standard Mode

DarkEquin posted on Tuesday, September 09, 2008 5:15 PM

Being an AT&T Yahoo user, I was somewhat shocked that IE 8 beta 2 fails to
display my customized Yahoo homepage if I allowed it to remain in Standard
Mode.  The first indication of a problem is this: (error window title AI
RoboForm assertion failed)

Assertion failed:
GetLastError returned: 0
OS version: 5.1 build 2600 (Service Pack 3) platform=2
IE version: 6.0.2900
RF version: 4-1-1
File: D:\p\roboform\Filler\FormFiller.cpp
Line: 1887

However, I do not have Roboform installed on my computer, and after
checking, I do not even have a "D:\p" folder.  Now at the bottom of the error
window, it encouragingly says "It is quite possible that the program
execution can be safely continued.  Do you want to continue?", with a
following pair of yes and no buttons.  Regardless of which one I choose, the
browser window becomes completely unresponsive, mouse clicks of either type
anywhere in the application window triggering a Windows 'default beep' event
sound, but not selecting or interacting with anything displayed inside the
window.  I have to do the CTRL-ALT-DEL salute to use Task Manager to close
the IE window.  All tabs have to be sacrificed, again because noting in the
window can be selected.  Looking at the CPU value in Task Manager's process
pane, the program iexplore.exe never rises above 3% before I choose to end
the process tree for that same program.

If I put Yahoo.com in the compatibility mode list...the problem goes away.
Another note: if more than one IE window is open, all IE windows are closed
if I force the one that is not responding to close.  Occasioanlly I see a
prompt to start my Visual Studio debugger for an unhandled exception.  I'm
sorry I was not alert enough to write down where it wanted to start the
debugger before; it might have been a useful clue in finding why it is doing
what I am seeing.  But the debugger prompt does not always pop up in every
case.

I am running Windows XP Professional, Service Pack 3 on a Dell 8200 equipped
with a 1.8 GHz P4 CPUand 1 GB of RDRAM (400 MHZ fsb)
reply


A bit of further information.

DarkEquin posted on Tuesday, September 09, 2008 5:42 PM

A bit of further information.  I did have an opportunity to open my Visual
Studio debugger when IE failed, cutting and pasting into Notepad to move it
here.  This is what I am seeing with the debugger:

{debugger prompt window}
An unhandled win32 exception occured in iexplore.exe [5112]

{debugger running}
Unhandled exception at 0x635d3aab in iexplore.exe: 0xC0000005: Access
violation reading location 0x00000035.

Call stack mshtml.dll!635d3aab()
[Frames below may be incorrect and/or missing, no symbols loaded for
mshtml.dll]
mshtml.dll!635d7d92()
mshtml.dll!635d4db1()
mshtml.dll!635d56b5()
mshtml.dll!635c8a56()
mshtml.dll!635bf5a0()
mshtml.dll!635bf1d4()
mshtml.dll!635c82c9()
mshtml.dll!635c6ba8()
mshtml.dll!6375f97e()
mshtml.dll!635dedd9()
wininet.dll!6300add0()
mshtml.dll!635dde4b()
mshtml.dll!635bd55c()
mshtml.dll!635bd55c()
mshtml.dll!635bd55c()
mshtml.dll!635bd55c()
mshtml.dll!635c82c9()
mshtml.dll!635c6ba8()
mshtml.dll!635bd55c()
mshtml.dll!635bd55c()
mshtml.dll!635c82c9()
mshtml.dll!635c6ba8()
mshtml.dll!6375f97e()
mshtml.dll!635dedd9()
wininet.dll!6300add0()
mshtml.dll!635dde4b()
mshtml.dll!635bd55c()
mshtml.dll!635bd55c()
mshtml.dll!635bd55c()
mshtml.dll!635c82c9()
mshtml.dll!635c6ba8()
mshtml.dll!635dedd9()
wininet.dll!6300add0()
mshtml.dll!635dde4b()
mshtml.dll!635bd55c()
mshtml.dll!635bd55c()
mshtml.dll!635bd55c()
mshtml.dll!635c82c9()
mshtml.dll!635c6ba8()
mshtml.dll!635bf09d()
mshtml.dll!635c644e()
mshtml.dll!635b9d7b()
mshtml.dll!6377a62e()
mshtml.dll!6377afb4()
mshtml.dll!6376ccdb()
mshtml.dll!636b22ff()
mshtml.dll!635b38ff()
mshtml.dll!635b3891()
mshtml.dll!635b34a1()
mshtml.dll!6366effc()
mshtml.dll!6362fd04()
mshtml.dll!6362e497()
mshtml.dll!6362fc25()
mshtml.dll!6362f918()
mshtml.dll!6362f863()
mshtml.dll!63751e24()
mshtml.dll!6366d48d()
mshtml.dll!636ca8a6()
mshtml.dll!636680ac()
mshtml.dll!6373ee2d()
ieframe.dll!011b177a()
ieframe.dll!011a48ea()
ieframe.dll!011a4e64()
mshtml.dll!63619342()
mshtml.dll!63619527()
mshtml.dll!6375e278()
mshtml.dll!636194fe()
user32.dll!7e418734()
user32.dll!7e418816()
user32.dll!7e4189cd()
user32.dll!7e418a10()
ieframe.dll!011b6697()
ieframe.dll!011c86be()
iertutil.dll!5dd66c6c()
kernel32.dll!7c80b713()

Output

Unhandled exception at 0x635d3aab in iexplore.exe: 0xC0000005: Access
violation reading location 0x00000035.
First-chance exception at 0x635d3aab in iexplore.exe: 0xC0000005: Access
violation reading location 0x00000035.
Unhandled exception at 0x635d3aab in iexplore.exe: 0xC0000005: Access
violation reading location 0x00000035.
First-chance exception at 0x635d3aab in iexplore.exe: 0xC0000005: Access
violation reading location 0x00000035.
Unhandled exception at 0x635d3aab in iexplore.exe: 0xC0000005: Access
violation reading location 0x00000035.

I didn't attempt to cycle far into the breakpoints, but it almost looks like
IE goes into a fault-caused loop of some type, the way the address 0x635d3abb
kept popping up in the initial runs of the debugger.  The call stack had a
yellow arrow at the top line of its listing.  I was grateful that I could
copy and paste the characters displayed in the window and each of its tabs,
because I'm sure I'd have mistyped something through all that the debugger
was throwing at me.
reply

Hi Dark,Have you ever had Roboform installed?

rob^_^ posted on Tuesday, September 09, 2008 6:20 PM

Hi Dark,

Have you ever had Roboform installed?

Did you disable it and then uninstall it?

Use the Addons manager to see if you have any entries left over from the
uninstall.

If this is so, I think that re-installing RoboForm, then enabling it using
the Addons manager, and then uninstalling it may fix the problem.

(some Addons do not remove all of their settings when they are uninstalled)

Regards.
reply

rob,I do not have RoboForm installed.

DarkEquin posted on Wednesday, September 10, 2008 11:14 AM

rob,

I do not have RoboForm installed.  In fact, as far as I know, I've never had
it installed, let alone disabled or removed it.  But that little error window
asked at an email be send to RoboForm.com with the same information pasted in
it, and this is the response from them that I get:


So these folks think that an older version of my secure number generator app
that is throwing a monkey wrench in the works.  I just find it odd that IE 8
beta 2 is tripping over it just opening my Yahoo! homepage...I made it a
point to configure the app in question not to autostart when I log on to my
home machine.  In fact, I never have the app running when I do not intend to
make a credit card purchase!

I've not had a chance to try to download and install a newer, "fixed"
version of the app in question; I'll have to do it sometime in the next 3
days.  But this is more information that may relate to the issue I've seen,
so I when ahead and posted it.
reply

Hi,Thanks for the post back with details.Regards.

rob^_^ posted on Wednesday, September 10, 2008 6:51 PM

Hi,

Thanks for the post back with details.

Regards.
reply

Hello again, and I apologize for taking so long to get back with more

DarkEquin posted on Friday, September 26, 2008 8:16 PM

Hello again, and I apologize for taking so long to get back with more
information.  I did install the latest available secure account number app
from my credit card issuer, then I tried opening my Yahoo homepage in
Standard Mode, instead of IE 7 Compatibility Mode.  And again, an unhandled
exception error was generated, which wound up with IE8 hanging.  Which meant
that I had to use Task Manager to kill the IE 8 process again.

Then I got to tinkering.  I found that if a process called Obroker.exe was
in memory, IE 8 would throw the unhandled exception error.  but when I first
made sure that the account number app was NOT running, and Obroker.exe was
not in memory, I could then open my Yahoo homepage in Standrd Mode.  I since
found that the site support.dell.com also will throw this unhandled exception
if Obroker.exe was in memory.

So I guess I'm going to have to send another email to the Roboform folks to
tell them that the 'fixed' module that they licence the credit card folks to
use is actually still 'broken'.
reply

I have had the same problem for several weeks.....

accde posted on Tuesday, October 28, 2008 9:11 AM

I have had the same problem for several weeks.....at the Dell site and also
at my CA anti-virus site.  To be certain it was IE8 related I went back to
IE7 and no problems.  I had probs on EBay with IE7.....long, long wait times
between screens so I got Opera and used it for EBay.  When IE8 came along, I
went to it and the EBay prob not only disappeared, but the response time was
great.  I never heard of roboform before this.  If anyone wants to look at
the problem screens, I uploaded them into experts-exchange.com (Roboform
internet errors).  One of the experts made me aware of the DarkEquine problem
on this site.
reply

FYI, I have the same problem with IE8 beta, not just Yahoo but other sites,

Sa posted on Thursday, January 15, 2009 10:01 PM

FYI, I have the same problem with IE8 beta, not just Yahoo but other sites,
like matacritic.com.  IE 8 goes into a vicious loop, crashing over and over
again until it finally closes for good.

I'm thinking of rolling back to IE 7 until IE 8 is stabilized.
reply

 

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