the explorer process is not starting (or crashing) Open task manager Ctrl-Shift-ESC New task explorer (see if it pops up and goes away) I can easily repro this by having a non-existent debugger process launch explorer.exe I assume your not attempting to debug the explorer process. If you configured the explorer process to run under a debugger make sure the path is correct for the debugger in the registry. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights.