I have a test user who uses his home PC for remote email and have given him  
  
access to OWA just set up for testing (Exch 2003 SP1). Works great for me but  
  
with him he can open, read, delete, all those good things, but when he goes  
  
to 'New' to create an email it asks him to insert the CD that came with his  
  
version of Office (2000).  
  
Is this because he may be using Word as his email editor? He's a director  
  
here so do not want to play with his home PC and kill it!