Actually, I just figured it out based on a solution somebody had to
problems synchronizing calendar entries, can't remember exactly what
their issue was, but it was something similar wherein things would
appear to work but had some weird issues. I guess there must be some
database in VersaMail that can get corrupted on the Palm if you create
the account from VersaMail, and not via HotSync? Whatever it was my
best guess is that it was sending corrupted messages, don't know,
they did appear to be correct in the Exchange queue, i.e. correct from:
and to: listed in the message detail. The messages never did generate
any errors on the Exchange server (neither in the event log or the
Exchange log), so I still don't know for sure what it was.
Anyway, what I did was create a dummy second account in VersaMail so
that it would allow me to delete the Exchange address, went ahead and
deleted the Exchange account, then synced up with the cable (note: you
have to close any open dialogs for the sync to happen). The result of
that was that nothing had changed in terms of accounts on either the
desktop or the Palm, i.e. the palm had the dummy account, and the
desktop still showed the Exchange account. Next, I created a dummy
account with a different name on the desktop by going to the HotSync
tray icon and selecting "Custom" from the pop-up, and double
clicking Versamail (this way you can both add and delete accounts,
which you can't do from Palm desktop for some reason), I then deleted
the Exchange account there, did another cable sync which got the two
accounts to show up on both the Palm and the desktop. From there I
went back into the Versamail setup on the desktop, added back the
Exchange account, and deleted both dummy accounts, did another cable
sync, tested sending from the Palm, and everything worked.
-Chris
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