Hello  
  
Anyone know how you delete messages from the device without using ActiveSync  
  
or a device reset?  
  
We are having Exchange ActiveSync problems, and have found the cause to be a  
  
message in the users inbox that cannot be deleted. This causes the device to  
  
fail when synchronizing. We have deleted the message from the PC Outlook  
  
inbox, but since it is still on the device, the device cannot synchronize.  
  
Therefore we want to delete the message from the device, but without doing a  
  
fulle reset.  
  
Thanks in advance  
  
Best regards,  
  
Morgan Simonsen

"Morgan Simonsen" <nomail@forme.com> wrote:  
  
Try this. Go to ActiveSync on the device and select  
  
Tools|Options|Server and uncheck Mail and then OK. Now, go back and  
  
recheck it. It *should* purge the box that point and blow everything  
  
away in the Outlook Email folders.  
  
If it doesn't, or checking the box gives an error that you can't clear  
  
the mail settings and to try later, check out this thread:  
  
http://spritesoftware.com/forum/viewtopic.php?t=1746  
  
The tool there might help and this problem may be caused by a restore  
  
by Sprite Backup.  
  
--  
  
__________________________________________________________________________________  
  
Ed Hansberry  (Please do *NOT* email me. Post here for the benefit of all)  
  
What is on my Pocket PC? http://www.ehansberry.com/  
  
Microsoft MVP - Mobile Devices   www.pocketpc.com  
  
What is an MVP? - http://mvp.support.microsoft.com/