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View All Microsoft Msn Messenger Posts  Ask A New Question 

error code 80072ee7 - raul messenger problem

Tuesday, August 22, 2006 9:15 AM

I just tried to download the live messenger and didn't connect and my old



messenger is not working??  I tried to repair but shows that there's no



connection but there is... and the firewall is disconnected, so pleaaasseee



heeellpp, thx



Raul
reply
 

error code 80072ee7 - Jonathan Kay [MVP]

Tuesday, August 22, 2006 4:19 PM

Greetings Raul,



Since you can't immediately login, remember that you can try logging into the Web Messenger,



at least until you can restore your normal Messenger functionality:



http://webmessenger.msn.com



However, here are some suggestions you should check/try if you haven't already.



1.  If you haven't done so already, upgrade to the latest version of MSN Messenger:



http://messenger.msn.com/download



2.  The date on your computer needs to be set properly -- double click the clock verify that



the time and date are set.



3.  If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible



that Messenger doesn't have the correct rights to access the Internet, especially since you



upgraded.  You may need to re/add Messenger to the allowed list of programs in your firewall



if this is the case.



4.  If you disabled your firewall in the past, it still may be blocking Messenger -- try



restarting it and see if that helps the situation.  You also might try uninstalling an



installed firewall, to verify that it isn't causing a problem (even if it is disabled).



5.  Check your IE Security settings -- open Internet Explorer, click the Tools menu, then



Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check



for server certificate revocation" is unchecked.  Also verify that 'Use SSL 2.0' and Use SSL



3.0' is checked, then click OK.



6.  Click Start, then Run, and enter the following:



regsvr32 softpub.dll



then click OK



and do the same for the following:



regsvr32 wintrust.dll



regsvr32 initpki.dll



regsvr32 MSXML3.dll



If you're still having difficulty it would be helpful to have the exact error message you're



seeing.



--



Jonathan Kay



Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger



Associate Expert



http://www.microsoft.com/windowsxp/expertzone/



Messenger Resources - http://messenger.jonathankay.com



All posts unless otherwise specified are (c) 2006 Jonathan Kay.



You *must* contact me for redistribution rights.



--
reply

Hi.I'm have the same problem too. and I'm try everything I can. - ArOooh

Saturday, September 23, 2006 7:51 PM

Hi.

I'm have the same problem too. and I'm try everything I can. And do
everything you said, But I'm still have the same problem.

here what I'm done before:

- Uninstall Norton Antivirus.
- Reinstall Live messenger
- try msn 7.5 (show same problem)
- System Restore to the day before problem.


It's still error :(

Please.. How should I do?

Thank you very much.
reply

error code 80072ee7 - Jashar

Friday, February 02, 2007 12:06 PM

I have this problem 80072ee7 or 80048820 ... it was good everything but one day i tryed and i got this troubleshoot ... and until that day i cant sing inn



I have Registered all DLL files

My time and date are correct

I have unchecked ... and checked 2.0 and 3.0

I dont have some firewall so everything is okey

I didnt install some new software to be problem there ...

I installed new version but didnt help me so i uninstallet that one and installed again 7.5.0324

I dont now what a hell i can do to sing inn again in MSN



Thx to all who answers me but dont answer me to go in WebMessenger because i now that solution :))



All the bests to everyone
reply

870072ee7 - Roy

Thursday, March 22, 2007 4:27 PM

Remove netlimiter or any other download/upload limiting or monitoring program
reply

error code: 80072ee7 - adam jones

Wednesday, July 11, 2007 4:36 PM

For anyone using windows live messenger that cannot sign in because you are getting a message with that 80072ee7 code on it. I would advise opening your firewall program from your start menu and unblocking windows messenger from the list of internet applications. Even if you have it ticked as an exception it will not be unblocked until you have done this.



I'm using McAfee Personal Firewall Plus.



I hope this helps.
reply
 
 

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