IE7 opens two windows when using favorites |
Kai Schaetzl posted on Saturday, December 30, 2006 1:31 PM
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JTilden schrieb am Sat, 30 Dec 2006 08:10:00 -0800:
which security programs were running during IE7 installation?
Kai
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Helpsites about Windows: http://www.mvps.org
IE repair script: http://iefaq.info |
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IE7 opens two windows when using favorites |
JTilde posted on Saturday, December 30, 2006 5:51 PM
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System was running Norton Antirus 2006 |
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IE7 opens two windows when using favorites |
Frank Saunders, MS-MVP OE/WM posted on Saturday, December 30, 2006 9:15 PM
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1. Control Panel | Add or Remove Programs
Remove Windows Internet Explorer 7.
2. Uninstall Norton.
3. Install IE7.
4. Reinstall Norton, if you really must. Better would be NOD32 or the free
Avast or AVG.
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Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail. |
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did the suggestion work? |
1bigboomstick posted on Monday, January 22, 2007 5:05 PM
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Just wondering if anyone has tried the suggestion regarding NortonSmorton...did it fix the problem? |
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not the problem |
user posted on Thursday, March 01, 2007 5:42 PM
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i have a clean installation of vista rtm. no security programs installed and i have a similar issue. it is not just from favorites. some hyperlinks produce the same effect of opening 2 windows. |
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I am having a similar issue but have a further refinement of problem to report. |
boude posted on Wednesday, May 02, 2007 5:16 PM
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I am having a similar issue but have a further refinement of problem to
report. When I click on the IE7 quicklaunch button or desktop shortcut, I go
straight to my homepage (blank page) with no problem. However, recently,
when I click on any of my favorites, two browsers do indeed open at the same
time. One appears to be IE 6 and does not do anything except show a blank
page. The menus in this IE 6 window are non-functional. The other windowis
the normal IE 7 browser window and is on whatever page my favorite targeted.
This was all working fine a few days ago. The only thing I installed since
the favorites were working fine are the free versions of Grisoft AVG, the
free Grisoft antispyware, and the free Grisoft anti-rootkit. Prior to this,
there was an old Symantec Corporate edition of antivirus (which I uninstalled
before installing AVG). I have also recently installed gVIM 7.0 and cygwin.
You can close the IE 6 browser and proceed normally.
Any ideas? |
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IE7 opens two windows when using favorites |
Don Varnau posted on Thursday, May 03, 2007 5:19 AM
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Hi,
Try starting IE7 with add-ons disabled.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.
You might try this test *very* briefly (no more than 15-20 seconds) because
you'll be running with security programs shutdown...
Startup in Safe Mode with Networking.
http://support.microsoft.com/default.aspx?scid=315222 If the problem goes
away, a program that didn't load in Safe Mode is causing it.
Did you use an uninstall program to remove Norton/Symantec, or simply Add or
remove programs?
Symantec Removal: http://basconotw.mvps.org/SymRem.htm
Hope this helps,
Don
[MS MVP- IE]
go
same
windowis
targeted.
since
this,
uninstalled
cygwin.
windows.
Pulling
of
free |
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FWIW this is mostly a "me too" post. |
Michael posted on Thursday, May 03, 2007 5:05 PM
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FWIW this is mostly a "me too" post. I've had the problem with the
ghost IE6 window since I installed IE7. I've posted questions about
it a couple times here. Everyone was very helpful but I never got the
problem resolved. The IE7 shortcut on my desktop opens IE7 clean
and problem free. Anytime I select a favorite or any link in email,
usenet, or a webpage link I've saved on my desktop, I get the ghost
IE6 blank webpage. Its normally only a nusiance except when I'm
trying to use a website that uses the small calendar or possibly
calculator links that pop open an additional small window. This error
renders these small tools totally useless. I've tried all the advice
for uninstalling, reinstalling, safe mode, no add-ons, turned off
everything in my startup, deleted many potential offenders, all to no
avail. The configuration of this computer practically mirrors that of
my laptop and IE7 works flawlessly on that computer. I've expended
too many hours trying to remedy this.
On Thu, 3 May 2007 04:19:47 -0500, "Don Varnau" |
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IE7 opens two windows when using favorites |
Robert Aldwinckle posted on Friday, May 04, 2007 8:05 AM
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...
Use ProcMon filtering on iexplore.exe and highlighting references to
shdocvw.dll. You clearly have some registry values pointing incorrectly
there instead of at the new ieframe.dll
E.g. it will be similar to Ramesh's findings:
However, what doesn't make any sense to me at all is, if you have uninstalled
and reinstalled IE7 more carefully without add-ons (or used RIES),
how can this corruption be happening again? E.g. we know one cause of it
is inappropriate use of IE6 repair procedures after IE7 is installed.
Is your symptom really recurring after completely reinitializing IE and avoiding
*all* add-ons?
If you have otherwise identical systems, one which works and one which doesn't
another potentially useful thing to do would be to compare their registries.
E.g. start off with the shdocvw.dll factor. How many instances of it do you
see in each HKCR in each system versus instances of ieframe.dll (for example)?
FWIW I just counted 35 and it should be noted that I know that I re-registered
shdocvw.dll after installing IE7, so, except for the one instance that Ramesh helped
me repair, who knows how many others remain lurking with unknown consequences?
Good luck
Robert Aldwinckle
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