DRM Security Component Upgrade Failure - akastra

07-Apr-07 07:30:02
Trying to download songs from URGE.  "Plays for sure" my butt.  I am running
Vista, WMP 11.  When I try to download a song, I get an error message "Data
Access Error" and am re-directed to "Windows Media Security Component
Upgrade" @ drmlicense.one.microsoft.com.  Like others, I get a script error
on the page (Line 67 char 13 code 0: The parameter is incorrect) @
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp.  After I click
through on the error, the button to do the upgrade is greyed out.  No other
options on the page.

So, I spent my evening trying to find a fix.  I found KB article Article ID
Windows Media DRM protected content after you upgrade to Windows Media Player
11 or to Windows Vista"

Aha I thought - a direct hit - this will be easy.  "Plays for sure" my butt.

This KB sends me to a new locale to do my Security Component Upgrade:
http://drmlicense.one.microsoft.com/crlupdate/en/crlupdate.html.  This time
the button is not greyed out - and no script error - this is gonna be easy!

Click on the button, and...."An error was encountered during upgrade. If you
are still unable to play your content, additional help and support is
available on http://support.microsoft.com".  "Plays for sure" my butt.

Of course, the support.microsoft.com site has no other info.  So now I am
off to spend the Easter weekend with my family and re-install Limewire so I
can play music on my device, rather than buy it like a good boy.

If anyone out there knows how to unravel this mystery and make it possible
for me to obey the law and buy music from MICROSOFT'S OWN music service using
MICROSOFT'S OWN player and operating system.  Please let me know.

Thanks in advance for your help.

Strat.
reply
DRM Security Component Upgrade Failure - akastra 07-Apr-07
        Same error - DRM "component could not be upgraded" error - Tim Sloane 13-Apr-07
                RE: Same error - DRM "component could not be upgraded" error - yelra 18-Oct-07
                        Re: DRM Security Component Upgrade Failure - nightjar 11-Jan-09
                                DRM security component button greyed out - Try this - Si Stew 29-Jan-09
        Try this - Jeremy 20-Apr-07
                RE: Try this - DRM Suck 27-Jun-07
                        Re: Try this - zachd [MSFT] 04-Jul-07
        Security Component Upgrade Failure - Tony Snyder 30-Apr-07
        urge drm problem - ray 10-Sep-07
        drm failure - ray 10-Sep-07
        upgrade security component button greyed out. - Daniel 09-May-08
        upgrade security component button greyed out. - Daniel 09-May-08
                Security Component Upgrade button grayed out - resolved - John Foster 13-Jun-09

Patch for WP11
  

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