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View All Microsoft Windowsupdate Posts  Ask A New Question 

Genius WebCam Messenger don't work with Windows Vista 32

JoubertVasconcelo posted on Tuesday, July 10, 2007 5:40 PM

Hi there,

Windows detected the webcam, instaled the drivers, but when I try to use
no image is show. I tried to use in MSN, Skype and the native image capture
software. Nothing.

Someone knows anything about this?
reply

 

Joubert,1) Go to the deloper site & download the correct Vista

Newbie Coder posted on Tuesday, July 10, 2007 8:18 PM

Joubert,

1) Go to the deloper site & download the correct Vista drivers

http://download.geniusnet.com.tw/webcam/

The bottom one in the list is your webcam. Its 3.26 MB

http://download.geniusnet.com.tw/webcam/VCMessenger_V.zip

2) Go to the Vista newsgroup & ask them

Hardware & Devices:

http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?dg=microsoft.public.windows.vista.hardware_devices

General:

http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?dg=microsoft.public.windows.vista.general

Note:

When I was beta testing Vista there were no drivers for Logitech cams then &
they are a named product unlike Genius

--
Newbie Coder
(It's just a name)
reply

Hey Joubert.....I have the same problem buddy..!

Adi posted on Sunday, July 15, 2007 2:46 PM

Hey Joubert.....I have the same problem buddy..! Everything looks
normal.....except that the screen is blank.!  So, if u were able to resolve
your problem.... could u pls. help me with it...thnx .!
reply

installed proper driver from the site mentioned by u..but still don't work..!!

Ad posted on Sunday, July 15, 2007 2:56 PM

installed proper driver from the site mentioned by u..but still do not
work..!! Any more suggestions..?
reply

Genius WebCam Messenger don't work with Windows Vista 32

Newbie Coder posted on Sunday, July 15, 2007 3:09 PM

Adi,

I went to the developers site:

http://www.geniusnet.com.tw

Click on ENGLISH at the top
Click ON SUPPORT & choose DRIVERS
Choose WEBCAM from the top list
Choose VCAM MESSENGER from the second list

Now choose WINDOWS VISTA & click the download link which will open a new window

Here is the driver link it takes me too:

http://download.geniusnet.com.tw/webcam/VCMessenger_V.zip

It says V before zip so I guess that means VISTA

Info on that popup window:

Product Model VideoCAM Messenger
OS Windows Vista
Version
File Size 3.26MB
Release Date 2007/05/04
File Name VCMessenger_V.zip
Description Driver for Windows Vista 32bit


I hope this helps & you get it resolved. Please post back

--
Newbie Coder
(It's just a name)


http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?dg=microsoft.public.windows.vista.hardware_devices
http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?dg=microsoft.public.windows.vista.general
in
capture
reply

Hey Newbie, well sorry man, I ve already tried the procedure

Ad posted on Monday, July 16, 2007 12:32 PM

Hey Newbie,
well sorry man, I ve already tried the procedure that u ve
mentioned several times, everything goes on as expected, but the when the
amcap application window is opened, it just shows a blank screen. My system
is intsalled with W. Vista Home Basic x32  with pre installed DirectX 10.
The original installation cd used to upload the driver was
corrupt and cudn't be uninstalled,hence had to perform system restore.
Suspect that it hasn't helped and some files may still exisist from
previously.
Hope u cud suggest how to locate and remove those files.
Brgds.
reply

If its the VideoCam Eye from Genius you have then the V2 driver fromthere

Dragonwight posted on Monday, August 17, 2009 3:34 PM

If its the VideoCam Eye from Genius you have then the V2 driver from
there website does NOT work on Vista or Windows 7 its only designed for
XP. You will get the blank screen in msn etc if you use this driver. The
driver you need Vista and Windows 7 will download for you. Strangely the
driver is a Trust driver. The Trust 14823 driver will allow your Genius
Videocam eye web cam to work in Vista and Windows 7. In Vista uninstall
any drivers you have installed for it and then do an automatic search
for the driver, Vista will find the correct driver and install it. If
its Windows 7 RC1 your using or earlier you will need to run Windows
Update make sure the cam is installed first with the old driver from the
Genius website the update manager will then offer you a number of
optional updates one of those updates is the Trust 14823 driver tick it
and it will automatically download and update your old driver. I have
this web cam and it works perfectly in Vista and Windows 7.


--
Dragonwight
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