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View All Microsoft Windowsupdate Posts  Ask A New Question 

Problem connecting to internet after Vista Windows update

Dav posted on Sunday, October 14, 2007 8:35 PM

I just had 8 updates to my windows Vista Today...not I can not connecto the
internet via AOL, nor Windows Internet Explorer. Does anyone have any idea
what is creating this problem???  Better yet, how do I get reconnected to the
Internet. (I was online earlier today before the updates loaded.)  (I use
Time warner Cable modem).
reply

 

Problem connecting to internet after Vista Windows update

Robert Aldwinckle posted on Monday, October 15, 2007 9:40 AM

(cross-post added to  Vista Networking)


Try this troubleshooter

http://support.microsoft.com/kb/936211

Also since that article was written a special case which is often overlooked
has recently been added.   Note that  iexplore.exe  can be regarded as being
just the most common example of a more general problem the article implies.

from Windows Update or from Microsoft Update: "Webpage cannot be
displayed"</title>
http://support.microsoft.com/?kbid=942818


BTW since your problem symptoms are occurring for more than one app
and since I do not use your OS I am cross-posting this to a newsgroup
which specializes in Networking for your OS.


HTH

Robert Aldwinckle
---
reply

Problem connecting to internet after Vista Windows update

Robert Aldwinckle posted on Monday, October 15, 2007 9:43 AM

(cross-post added to  Vista Networking)


Try this troubleshooter

http://support.microsoft.com/kb/936211

Also since that article was written a special case which is often overlooked
has recently been added.   Note that  iexplore.exe  can be regarded as being
just the most common example of a more general problem the article implies.

from Windows Update or from Microsoft Update: "Webpage cannot be
displayed"</title>
http://support.microsoft.com/?kbid=942818


BTW since your problem symptoms are occurring for more than one app
and since I do not use your OS I am cross-posting this to a newsgroup
which specializes in Networking for your OS.


HTH

Robert Aldwinckle
---
reply

Hi Robert,Can I refer people to my post 'Updating Windows Vista' in the

Dwar posted on Monday, October 15, 2007 10:41 AM

Hi Robert,

Can I refer people to my post 'Updating Windows Vista' in the newsgroup
'Windows Update' (dated 10/10/2007). This post gives references to other
posts of mine which give instructions on solving their problems. Obviously,
this method will only work for systems running Vista.
Dwarf
reply

Error message after you install a Windows Internet Explorer 7 update from

PA Bear posted on Monday, October 15, 2007 6:11 PM

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

Try the following:

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it.  You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
[or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs
(make sure Show Updates box is checked at top right) and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered.  If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
reply

Followed this step-by-step and it worked perfectly.

Rob posted on Thursday, October 18, 2007 4:05 PM

Followed this step-by-step and it worked perfectly. Thank you for such a good
answer to a vexing problem.
reply

You're most welcome, Rob, and thanks very much for your feedback.

PA Bear posted on Thursday, October 18, 2007 8:53 PM

You're most welcome, Rob, and thanks very much for your feedback.
--
~PA Bear
reply

Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)" worked.

Dav posted on Sunday, October 21, 2007 8:15 PM

Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
worked.  There seems to be a conflict with Norton Anti-virus and this
critical update.  I installed McAfee after the problem and have no further
problems.  Each time I updated  or installed KB939653 and NAV IE7.0 will not
work.
reply

 
 

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