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View All Microsoft Internetexplorer General Posts  Ask A New Question 

internet explorer won't close properly - armobsee

Wednesday, May 14, 2008 8:03 PM

When ever I try to close an internet explorer window it displays a message
saying, "Internet Explorer has encountered a problem and needs to close" then
it closes all of the windows then restarts. what should i do to correct this?
--
thatONEredheadedCHICK
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internet explorer won't close properly - Frank Saunders MS-MVP IE,OE/WM

Wednesday, May 14, 2008 8:16 PM

IE version?
Windows version?

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All  MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author.  See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything.  Always choose Custom and see
what else is being carried along.  Don't install any extras you're not sure
of.

--
Frank Saunders MS-MVP IE,OE/WM
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